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Report any issues you encounter while using Purvey. Include details about what happened and what you expected to see so we can fix it quickly.
Accounts showing up twice after we changed named
When we do YTD view on New Balance - 3P, it also shows Terramar Sports Apparel. We believe it's because we changed the name from Terramar Sports Apparel to New Balance - 3P, and the system grabs both in YTD view.
0
Data not loading
When toggling between the main dashboard & the sales page, the data doesn't refresh and stays stuck for the last date range that was input
1
Incorrect Average Offer
Brand: JPPA Channel: All Brand: All On both Marketplace Dashboard and Sales Dashboard, the Average Offer number is too low. On Purvey is displaying 879 and Seller Central is displaying 2045 Please see the screenshots for both.
1
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in progress
SFC US - sales report not downloading
1
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in progress
Exporting Reports
The export CSV button isn't wokring-- turns grey but report does not download at all. Says "Error encountered"
1
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in progress
The daily email numbers from IHL are incorrect
0
duplicate emails on notifications
receiving emails twice for same notification. Is there anything in settings thats causing it?
1
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in progress
Dream Lounge WM
Refund $ value is incorrect
1
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planned
Sessions Not Correct
When viewing CO Outerwear > Brand Beyond Clothing MtD it shows only 1 session. See attached screen shot. See also attached Business report MtD showing sessions for Beyond should be
1
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in progress
Sales dashboard duplicate tiles
1
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planned
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