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Report any issues you encounter while using Purvey. Include details about what happened and what you expected to see so we can fix it quickly.
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Dashboard & Reports (0)
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Incorrect Average Offer
Brand: JPPA Channel: All Brand: All On both Marketplace Dashboard and Sales Dashboard, the Average Offer number is too low. On Purvey is displaying 879 and Seller Central is displaying 2045 Please see the screenshots for both.
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SFC US - sales report not downloading
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Exporting Reports
The export CSV button isn't wokring-- turns grey but report does not download at all. Says "Error encountered"
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duplicate emails on notifications
receiving emails twice for same notification. Is there anything in settings thats causing it?
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Sessions Not Correct
When viewing CO Outerwear > Brand Beyond Clothing MtD it shows only 1 session. See attached screen shot. See also attached Business report MtD showing sessions for Beyond should be
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Incorrect Format of SKU when export (AMZ sales)
When export SKU which starts with 0 - 0 are being removed.
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[Bug] Sales & Traffic - CSV Export Shows Duplicate ASINs
Export [Microcel CA - This Year] shows duplicated rows because we have different parent ASINs. I don't think we need it. Duplicated rows makes sense only if Child ASINs are different.
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[Bug] Sales & Traffic - Showing Duplicate Parent ASINs
Westport > All Countries > All Brands. When you select "aggregate by parent" some parents are being duplicated. Example parent ASIN B096G64HTC https://watch.screencastify.com/v/QpUrSsQzLtnD7lXtKqGL
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[Bug] Sales & Traffic - CSV Export Showing Too Many Decimals
When you export the sales and profit report there are a few columns that are reporting multiple decimal places. We only need to report 2 decimal places. The columns with this issue are; price_original, ad_spend_original, ad_sales_original, sales_original, avg_price_original
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