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Report any issues you encounter while using Purvey. Include details about what happened and what you expected to see so we can fix it quickly.
Sales and account data not loading for 2025 - Phade Products (Wincup)
2024 loads, but not last year
5
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Dashboard & Reports
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complete
Account: CWF - 1P <> Brand Additions
Issue: Not all brands are populating in the CWF – 1P account Request: Please add the following missing brands to the account Brands for Addition: • Billieblush • Kids Around • HUGO
6
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Data Issues
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complete
Sales and account data not loading
Trimfit brand sales and data are not loading for 2025
1
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Dashboard & Reports
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complete
Orphan emails not receiving
Have not been receiving orphans email on SFC US & CA since last 2 days. last one i received was on 12/17. Checked notification settings looks good.
2
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complete
Data on catalog report
ASINs have not been pulled in the catalog report for 3Doodler FR. I have checked the rest of the countries, and so far, all the data fields are populated.
2
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complete
SFC - Walmart
Notification on for suppressed/orphan IN SFC walmart but not receiving email
2
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complete
Shoes For Crews -US
Notification on for suppressed/orphan IN SFC US but not receiving email
2
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complete
SFC CA
Notification on for suppressed/orphan but not receiving email
3
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complete
Dream Lounge Catalog
Export missing information such as parent sku and model number
2
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complete
SFC US - not getting orphan email notification
Been more than 3 days since i turned on notifications. For US, only getting suppressed email but not orphans though we do have orphans in that market.
2
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complete
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