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Report any issues you encounter while using Purvey. Include details about what happened and what you expected to see so we can fix it quickly.
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Orphan emails not receiving
Have not been receiving orphans email on SFC US & CA since last 2 days. last one i received was on 12/17. Checked notification settings looks good.
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Data on catalog report
ASINs have not been pulled in the catalog report for 3Doodler FR. I have checked the rest of the countries, and so far, all the data fields are populated.
2
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complete
1
SFC - Walmart
Notification on for suppressed/orphan IN SFC walmart but not receiving email
2
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complete
1
Shoes For Crews -US
Notification on for suppressed/orphan IN SFC US but not receiving email
2
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complete
1
SFC CA
Notification on for suppressed/orphan but not receiving email
3
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complete
1
Dream Lounge Catalog
Export missing information such as parent sku and model number
2
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complete
1
SFC US - not getting orphan email notification
Been more than 3 days since i turned on notifications. For US, only getting suppressed email but not orphans though we do have orphans in that market.
2
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complete
1
SFC - CA
Notification on for both suppressed and orphans. Suppressed email shows 4 suppressed but nothing is suppressed in CA market. CA orphan email not received though there are orphans in CA market
2
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complete
1
Notifications Tally
The bell will show you a number, but when you click into the notifications and scroll down, more notifications pop up and the number on the bell increases. Started at 10 and increased to 22...not sure if in purpose, but maybe it should show 22 from the very beginning?
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complete
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TACOS Number Mismatch
TACOS numbers for "Rico’s" are different between the email report and Purvey
2
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complete
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